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Hotel · Hanoi · Ha Noi Municipality

Hanoi Center Silk Lullaby Hotel And Travel

A 3-star hotel in the heart of Hanoi's Old Quarter, praised for its attentive staff and central location.

  • Central Old Quarter location
  • Highly rated staff (9.6)
  • On-site parking available
8.7 Great 1449 reviews Booking.com 8.7 · 1449 reviews

About

Hanoi Center Silk Lullaby Hotel And Travel

Hanoi Center Silk Lullaby Hotel And Travel sits in the heart of Hanoi’s Old Quarter, on Pho Ngo Tram in the Hang Bong ward. It’s a 0.7 km walk from Hoa Lo Prison, and guests frequently mention the easy reach of Train Street, the Lake of the Restored Sword, and the area’s restaurants and bars.

The hotel earns an 8.7 rating from nearly 1,450 reviews, with staff scoring 9.6. Rooms come with city views, and the property packs in a broad range of amenities—from a spa and massage services to a fitness centre, kids club, and even a karaoke room.

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Exceptional staff — Guests consistently highlight the friendliness, attentiveness, and helpfulness of the team, which earns a category score of 9.6.
  • Central Old Quarter location — The hotel sits on Pho Ngo Tram, within easy walking distance of Train Street, the Lake of the Restored Sword, restaurants, and bars.
  • Value for money — With a Value score of 8.4 and a price from £231, guests describe the experience as good value.
  • Amenity-rich for a 3-star — From spa treatments and a fitness centre to a kids club and karaoke, the property offers far more than typical for its class.
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Worth weighing

3 to weigh
  • No pets allowed — The hotel's policy explicitly prohibits pets, though 'pet amenities available' is listed—likely for a service animal or nearby arrangement.
  • Check-in starts at 13:30 — If you arrive earlier, you may need to wait or store luggage—though some guests report receiving early check-in when available.
  • Street noise possible — A central location in the Old Quarter means bustling streets and nightlife—light sleepers might want earplugs.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Triple Room

  • Sleeping arrangements for 3 persons

Private Bathroom Quadruple Room

  • Sleeping arrangements for 4 persons

Elegant Triple Room

  • Sleeping arrangements for 3 persons

Family Twin Room

  • 2 Single beds,1 King-size bed

Superior Double Room

  • 2 Single beds or 1 Double bed

Deluxe Double Room

  • 2 Single beds or 1 Double bed

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • Luggage storage
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key access

Food & Drink

  • Restaurant
  • Snack bar
  • Bar/Lounge area
  • Room service
  • Packed lunches
  • Special diet menus
  • Welcome drink

Wellness & Leisure

  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Public Bath
  • Fitness centre
  • Karaoke
  • Live entertainment

Family & Kids

  • Cots
  • Babysitting/Child services
  • Playpen
  • Baby pushchair
  • Children's buffet
  • Children's play area
  • Kids club

Business & Services

  • Business centre
  • Fax/Photocopying
  • Dry cleaning
  • Laundry
  • Car hire
  • Tours/Ticket assistance
  • Grocery shopping service

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.7
Great 1449 reviews

Guest-rated 8.7/10 from 1,449 reviews

Booking.com · 8.7 · 1449 reviews
8.7Verified guest

“The hotel was spotless and the staff wonderfully friendly. The room was large, with a work desk, tea and coffee facilities, and cable TV with on-demand films. Great location near Halong Bay, the Old Quarter, Train Street, restaurants, and Beer Street.”

8.7Verified guest

“We got early check-in and there was parking on site. Lots of good food options. Unbeatable spot for hitting the bars and restaurants.”

8.7Verified guest

“A perfect base in the centre—short walk to food and shops, all the great eats, and the famous Train Street. Service was absolutely fantastic. Parking on site was a plus. Lovely overall, I recommend it.”

8.7Verified guest

“Fantastic service with caring, top-class staff. Excellent location near the Lake of the Restored Sword, within easy walking distance.”

8.7Verified guest

“Ideal hotel with dedicated, top-class staff. Favorable location right in the Old Quarter, close to Train Street, bia hoi outlets, and more. Great-sized room with balcony and big bed, as advertised. Particularly good breakfast with variety. Excellent service and good value.”

8.7Verified guest

“We'd recommend it to anyone, of course.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Old Quarter: The hotel sits right in the Old Quarter, putting you steps from Train Street, Beer Street, and countless restaurants and shops.

Hoa Lo Prison: A 0.7 km walk from the hotel, this historic site is a must-visit for those interested in Vietnam's history.

Lake of the Restored Sword: Guests praise the easy walk to this iconic lake, a tranquil spot in the middle of the city.

16 Pho Ngo Tram, Phuong Hang Bong, Quan Hoan Kiem, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 13:30-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
22 rooms

06 — Questions

Frequently asked

What time is check-in and check-out?

Check-in runs from 13:30 to 23:59, and check-out is by 12:00. Some guests report receiving early check-in when available.

Is parking available at the hotel?

Yes, on-site parking is available. Several guests mention it as a convenience.

Are pets allowed?

No, the hotel does not allow pets. However, 'pet amenities available' is listed, so it's best to check with the property for any special arrangements.

Does the hotel offer airport shuttle service?

Yes, a paid airport shuttle is available. You can arrange it with the hotel.

What breakfast options are there?

Guests rave about the breakfast, highlighting Vietnamese dishes, pancakes, and toast. It's described as exceptionally good with good variety.

Is there free Wi-Fi in the rooms?

Yes, free Wi-Fi is available in all rooms, as confirmed by guest reviews.

Nearby

Other top-rated stays in Hanoi

Want a different style or budget? Here are more highly-rated options in the area.

8.9

Melia Hanoi

Guest-rated 8.9/10 — among the top stays in Hanoi.

Hanoi

9.1

De Syloia Hotel

Guest-rated 9.1/10 — among the top stays in Hanoi.

Hanoi

7.7

Pullman Hanoi

Guest-rated 7.7/10 — among the top stays in Hanoi.

Hanoi

The bottom line

For travelers who want to be in the middle of Hanoi's Old Quarter with a team that goes out of its way, Hanoi Center Silk Lullaby Hotel And Travel delivers. The strong staff score and generous amenities offset the lack of pet-friendliness and the late check-in start.

8.7A reliable, central choice for first-time visitors to Hanoi.

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